Our outstanding reputation for excellence in Customer Service is based on clear and accurate communication with every customer. We use several tools to assure this philosophy.
Advises customer of any discrepancy in paperwork or Materiel.
Once evaluation of an article is complete we provide a formal Request for Price Approval and an Inspection Teardown Report which provides our findings and notes parts that require replacement as well as pricing. We will not proceed until we receive your written approval unless a firm fixed contract is in place.
Status Reports are provided to established customers on this web site under "customer login" once a password is assigned or, if preferred we will fax the report on Friday to be available to you first thing Monday morning.
We will provide the forms you require as appropriate for the article and as required on your order such as 8130-3, FAA Form 337, Certificate of Conformance in compliance with the Federal Acquisition Regulations, Form DD250 or Form DD1574.